Communication Resource Advanced
Direct communication management for specialized scenarios
Direct access to communication record management, typically used for bulk communication imports, cross-entity contact management, and specialized validation workflows. Most communication creation and management should occur through BizEntity operations, which handle complete communication setups with proper relationship management and deduplication.
Multi-Channel Communication Hub
Communication methods including email, phone, mobile, fax, and custom communication types with format validation and deliverability assurance.
Entity Integration
Flexible linking to BizEntity, Person, or Organisation with exclusive ownership model supporting communication workflows and contact hierarchies.
Validation & Standards
Format validation for emails and phone numbers with international standard compliance ensuring data quality and communication deliverability.
Available Endpoints
Core Operations
Core Data Transfer Objects
Use Cases & Scenarios
Regulatory Communications
Ensure compliant delivery of regulatory notices, statements, and compliance communications to investors via verified contact methods.
Multi-Channel Engagement
Optimize investor engagement across email, SMS, phone, and fax channels with intelligent contact method selection.
Notification Workflows
Automated notification routing based on communication types and entity preferences for efficient investor relations.
Contact Data Quality
Maintain accurate, validated contact information with format validation and deliverability verification for reliable communications.
Most communication management occurs through BizEntity operations. Use direct Communication endpoints for bulk contact imports, cross-entity updates, email/phone validation services, or CRM data migration scenarios.
→ See BizEntity Overview for standard entity operations
Business Rules & Constraints
BizEntity Integration & Data Integrity
- Exclusive ownership: One Communication record belongs to ONE entity (BizEntity, Person, OR Organisation)
- Multiple contact methods: Entities can have multiple communication records for different channels (email, phone, mobile, fax)
- Communication type validation: All records must reference valid communication type lookup values
- BizEntity context: Communication creation and management primarily occur through BizEntity operations for relationship integrity
Validation & Compliance Standards
- Email validation: Requires valid format with domain verification for delivery assurance
- Phone validation: Supports Australian and international formats with country code validation
- Data quality: Format validation ensures communication deliverability for regulatory and operational requirements
- Privacy compliance: Contact information handling compliant with Australian Privacy Principles
Referential Integrity & Management
- Referential integrity: Cannot delete communication records referenced by active operational workflows
- Dual ID system: Native IDs for performance, External IDs for third-party system integration
- External integration: ExternalCommunicationId supports third-party system integration and idempotency
🔗 Communication Ecosystem Integration
Communication records enable multi-channel investor engagement across the 7G ecosystem, supporting automated notifications, compliance communications, and operational workflows:
BizEntity Communication Hub
Centralized contact management with multi-channel support and automatic validation workflows.
Automated Notification Workflows
Transaction confirmations, distribution notifications, and regulatory alerts delivered through validated channels.
Document & Report Delivery
Secure delivery of statements, reports, and compliance documentation through preferred communication channels.